Policy
Contacting Dance In Education Services
Postal Address:
Dance In Education Services, 2 Chapel Terrace, Ferryhill, County Durham, DL178JL.
E-mail: info@danceineducation.com
Telephone: ++44 (0) 1740 655437
Fax: ++44 (0) 1740 655437
Confirmation:
All downloadable items will be delivered and confirmed via email.
Mail Order confirmation by email shall normally be within 48hrs. (2 working days) excluding holidays, if an email address is supplied.
Delivery:
Stock items shall be delivered within 28 working days. Urgent orders and deliveries can be arranged at additional cost.
Enquiries:
If you wish to enquire about your order or wish to make reference to an order please always quote your order details. This will allow us to quickly identify the progress.
Payment:
We accept PayPal and cash, cheque, UK Postal Orders in Pounds Sterling. Sorry no Cash On Delivery. Shopping cart downloadable orders require payment in full with order.
Orders:
Will not be processed without valid payment details. There will be a 50% charge for any cancelled orders.
Prices:
Presently all prices include VAT. All orders are billed in Pounds Sterling and as per our current published price lists for either Europe (VAT included) or World-wide Export (Tax Free).
Products:
We strive to supply only the very best quality products. Only Dance In Education Services make our unique products.
Guarantee:
All other goods are guaranteed against manufacturers defect for 28 days from the date of purchase, supported by the sales invoice.
Legal Section
Prices:
All quotations are submitted in good faith and are valid for 30 days from the date of issue unless otherwise noted.
We reserve the right to vary the contract to take account of any variation in labour, materials and other costs.
All prices are quoted, Europe including VAT, retail world-wide excluding VAT.
Prices do not cover local tax or duties which may be payable upon arrival at a country outside the EU.
Carriage:
Inland: A carriage and packing charge will be imposed on all consignments in the UK. Downloads excluded.
Export: An appropriate courier charge will be levied on all consignments destined for elsewhere in the world. Downloads excluded.
Air Mail: Air Mail charge may be imposed on all stock items.
Delivery:
Although we will use all reasonable efforts to meet any delivery dates requested, such dates are not of essence of the contract and we shall not be liable to the buyer for any loss or damage, incidental or consequential, if delivery of the goods is delayed.
Title:
Until the buyer has paid the seller the full purchase price of the goods under this contract and also for any other goods at the time supplied by the seller and all other sums due or to become due to or liabilities, present, future or contingent of the buyer to the seller the ownership (or license of use) of the goods shall not pass to the buyer.
Force Majeure:
The seller will not be liable to the buyer for any breach of contract arising from or which may have been caused by act of God, by Force Majeure, by war, riot or civil commotion and by military or usurped power, by Government order, direction or legislation, by fire, accident, strike or other industrial action, lock out, adverse weather conditions, delays in transport or by any other matter over which the seller has no control.
Warranties and Liabilities:
The seller warrants that the goods are manufactured with all reasonable care and skill and where applicable comply with the standard specifications set out in the sellers published literature in relation to the goods current at the date hereof and made available to the buyer and that the goods are of merchantable quality. Save as aforesaid, all other conditions, quarantines, warranties whether expressed or implied by statute common law or otherwise including (but without prejudice to the generality of the foregoing) conditions, guarantees and warranties as to quality or fitness for use under any condition whether known or made known to the seller or not, are hereby excluded.
Under no circumstances will the seller be liable to the buyer for any loss of profits or any other indirect or consequential damage, loss or injury attributed to defects in the goods or otherwise in relation to the performance of any contract entered into between the seller and the buyer. Furthermore, the buyer shall indemnify the seller against any claim for such damage, loss or injury made against the seller by a third party.
The Aggregate liability of the seller howsoever arising shall not exceed the price paid for such goods by the buyer.
The seller shall not be liable for any change in appearance, durability, and performance or for any defect or damage caused to the goods by any treatment or process, whether mechanical or chemical, subsequent to purchase from the seller.
It is the responsibility of the buyer to ensure that goods are fit for the purpose required. While the seller takes all responsible care when making recommendations on usage, all conditions and warranties, whether expressed or implied, statutory or otherwise, and whether as to quantity, condition, performance, merchantability or fitness or purpose are expressly excluded.
Returns:
We cannot refund for downloaded items due to the proliferation of copying technology.
Returned goods will only be accepted upon authorisation by the seller. Do not return goods without consulting Dance In Education Services first as they may be rejected.
Where goods are found to be faulty, the seller will at its option either refund the goods or replace the goods provided that:
A) The goods are returned to the seller carriage paid, unused within 28 days of delivery, and that
B) The sellers invoice or receipt relating to the goods has been enclosed, and that
C) The seller would be entitled to reject them.
The buyer shall indemnify the seller against any cost, claims or expenses arising out of any action for infringement of any parties, trade mark or copyright, or any other claims resulting from compliance with the purchase instructions, expressed or implied.
The buyer shall indemnify the seller against any loss, liability or expense arising directly or indirectly from the use of the goods than in accordance with the instructions of the seller.
Law:
This contract shall be governed and constructed in accordance with the Laws of England and the parties hereby prorogate the non-exclusive jurisdiction of the County Court.
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